Troubleshooting: Roll Clip not working on Ross Carbonite
These will be some quick hits to check when the roll clip feature is not functioning properly on your switcher.
Possible Causes
- Roll Clip is not enabled
- Remote on T2 is not enabled
Possible Cause 1 - Check to ensure "Roll Clip" is enabled
This can be checked either on the panel itself if you have the button, on dashboard under the panel section.
Possible Cause 2 - Check to ensure "Remote" is enabled on the T2
You can find this by going to Menu and then ensuring that there is a checkmark next to "remote".
Hopefully your issue was covered in this article. If none of these solutions worked and you continue to have issues, please submit a tech support ticket for further assistance. Thank you!