How To: Configure New Resolume Visuals Drive

This article will walk through the process to configure and use a new external drive for Resolume Visuals.

Part 1 - Formatting the drive

Part 2 - Loading Content

Part 3 - Testing

Part 4 - Troubleshooting

Before you start:

If needed, purchase a RED Samsung 2TB T7 Solid State Drive (SSD).
Here is the current Amazon link. (if this no longer works, please let Tech know). Please code to the Campus Production Account.

Part 1 - Formatting the drive

Part 2 - Loading Content

If you have an existing visuals drive:
- Connect both drives to the computer.
- Copy and paste the existing drive's folder to the new drive. This process usually takes 10-20 minutes.
- Once the copy and paste is completed, eject the old drive.
- Rename T7 to EC Visuals Content
If you do NOT have an existing visuals drive:
- On the drive, create a new folder labeled 1_GlobalContentLibrary
- Open Good Sync and run a full sync of Resolume Content. This will likely take 10-12 hours so doing overnight works well. Just ensure the computer is connected to power.

Part 3 - Testing

If you have an existing visuals drive:
- After ejecting the old drive and renaming the new drive, open Good Sync and run the Reso Content job.
- If this does not work, open Staff Dashboard and run the Good Sync Jobs installer. Choose Pro Drive Cloud.
If you do not have an existing visuals drive:
- You do not need to test with Good Sync since populating the content verified Good Sync's functionality.

Part 4 - Troubleshooting

If you have any issues using Good Sync, open Staff Dashboard and run the Good Sync Jobs installer. Choose Pro Drive Cloud.
If it still won't sync, double check spelling and formatting of the drive name and primary folder on the drive.

If you need assistance or are missing components, Submit a Ticket and a member of the Tech Team will be happy to help!