Setting Up Your Contractor Account Overview A step-by-step guide to logging into your Elevation Church Contractor account. Also covers the best practices like enabling MFA (Multi-Factor Authentication). Table of Contents Logging Into Your Accounts MFA (Multi-Factor Authentication) Setup Best Practices Common Issues Logging Into Your Accounts Open your browser of choice (we recommend Google Chrome), and enter the URL "https://myaccount.elevationchurch.org." Enter your Elevation-provided email address, which will be "firstname.lastname@elevationcontractor.com," and click "Next." Enter the temporary password provided to you by a member of our Tech Team, HR Team, or by your supervisor. Create a new personal Okta password when prompted.Please remember this password. These are your Employee Credentials, and they will be used to access most applications, including your email. Once logged in, you will see your Okta Dashboard. Here you can access different applications, such as your Google email and calendar. To log into your Google email/calendar, click on either tile on your Okta Dashboard. Enter your Elevation-provided email address and click "Next."You will not have a Google-specific password, as you can sign into Google using your Okta account. MFA (Multi-Factor Authentication) Setup Open your browser of choice (we recommend Google Chrome), and enter the URL "https://myaccount.elevationchurch.org." Sign in with your Okta Credentials if needed (the ones you set during your initial account setup process). This will bring you to your Okta Dashboard. Click on your name in the top right, then click "Settings" to open your account settings. Under "Security Methods," located on the right side of your screen, scroll down until you see "Phone" and press the "Set Up" button next to it. Follow Okta's prompts to set up your phone number with MFA. Once completed, you may close the tab in your browser. Best Practices When setting passwords, whether for your Okta account or on any other employee-related websites or applications, please set unique, strong passwords to defend against hackers. Here are some tips when setting passwords: Make sure your passwords are at least 12 characters long and contain letters, numbers, and special characters. When you create a password on your own, use random characters, but don't follow easy-to-recognize patterns—e.g. "qwert" or "12345." Avoid using similar passwords that change only a single word or character. Don't use any personally identifiable information in your passwords—e.g. date of birth, year of marriage, name of the street you live on, name of your pet. When in doubt, use a password generator, such as one on LastPass, to create random, unique, strong passwords. Use a password manager, such as LastPass, to manage, store, and protect your passwords. If you'd like further tips on how to protect yourself from hackers, reach out to the Elevation Church Software Solutions team via a Tech Ticket. Please only use your Elevation-provided email address for employee-related tasks. DO NOT USE your employee email for personal use. If you ever encounter suspicious emails or activity within your employee accounts, please contact the Elevation Church Software Solutions team IMMEDIATELY via a Tech Ticket. Please DO NOT interact with or click on the suspicious activity. Common Issues If you've forgotten your Okta Password, go to "myaccount.elevationchurch.org," enter your Elevation-provided email address, select "Forgot Password?" at the bottom of the panel, and follow the steps. If you get an error when trying to log into your Google account on a separate device (such as your phone), please ensure that you have set up MFA (Multi-Factor Authentication) using the steps listed in this guide. If you continue to encounter any issues, please Click Here to submit a ticket.
